Board Thread:Administration/@comment-11333115-20131214154535/@comment-11333115-20131214161723

Because you have to tell them to stop what they were doing. You need to specifically say what they were doing wrong.

Example:

User foo is talking about feminism. Most of the chat is annoyed with it as you can plainly tell. So you ask user foo to stop discussing feminism as this isn't the proper place for it to be discussed. User foo completely ignores you and keeps talking about it. You can then kick user foo for ignoring you and causing issues within the chat.